Shipping Info
What countries do you ship to?
We currently ship to the continental the United States（except Alaska and Hawaii），United Kingdom，France，Germany，Australia, Canada,
How much is shipping cost？
All orders are free shipping. You don't need to pay any shipping cost.
How long does delivery take?
Total time (delivered time) = Processing time + Shipping time
| country | Shipping Cost | Processing Time | Shipping Time |
| United States | Free Shipping | 1-2 working days | 10-15 working days |
| United Kingdom | Free Shipping | 1-2 working days | 10-15 working days |
| France | Free Shipping | 1-2 working days | 10-15 working days |
| Germany | Free Shipping | 1-2 working days | 10-15 working days |
| Canada | Free Shipping | 1-2 working days | 10-15 working days |
| Australia | Free Shipping | 1-2 working days | 10-15 working days |
Do you need to pay tax?
Sales price includes GST and VAT.
Can I change the delivery address of my package?
Unfortunately, we cannot change the shipment once the product is on the way. If your order hasn't been shipped out when you contact us, we will contact the carrier and try to change your address.
Tips: Shipping time may vary due to unexpected factors, such as bad weather, public holidays, etc. We appreciate your kind understanding for any possible inconvenience.
What if your orders not be delivered in time?
If you don't receive your item in time, please contact us via email. We will help you fix it.
Contact us via email: info@nyxserenwellness.com